Privacy Policy

Last Updated: November 3, 2025

Coomia (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website coomia.com or purchase our software DataGPT.

1. Information We Collect

• Email address when you request a trial, purchase, or contact us.
• Billing information processed by Paddle.
• Basic license activation data (license ID, timestamp).

We do not collect any private data from your self-hosted environment.

2. How We Use Information

• Deliver and activate licenses
• Send product updates or support responses
• Maintain order and payment records

3. Third-Party Disclosure

We do not sell or share your information, except with:

• Paddle (payment processing, Merchant of Record)
• Email and hosting providers used to operate our services

See Paddle’s privacy policy: paddle.com/legal/privacy.

4. Data Retention

We retain necessary data only as long as required for service delivery and legal compliance.

5. Your Rights

You can request access, correction, or deletion by emailing support@coomia.com.

6. Security

We use encryption, HTTPS, and restricted data access to protect your information.

7. Changes

We may update this Privacy Policy periodically. The latest version will always be available here.

8. Governing Law and Dispute Resolution

This Policy shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or related to this Policy shall be resolved through amicable negotiation. If unresolved, it shall be submitted to the competent court in Singapore for final resolution.

9. Contact

Questions about this policy? Email us at support@coomia.com.