1. Frequently Asked Questions
Where can I download DataGPT?
You can always download the latest version from our official
GitHub repository.
How do I configure the software?
Update your
For detailed setup steps, refer to the Documentation → Configuration.
.env file with the correct database, Redis, vector DB, and embedding model
details.For detailed setup steps, refer to the Documentation → Configuration.
Which large model should I use?
It depends on your usage:
- OpenAI — for balanced performance and reliability
- Qwen / DeepSeek — for high-speed, high-accuracy enterprise needs
- Moonshot / Claude — for complex analytical or multilingual tasks
Can I use DataGPT on Windows or Mac?
Yes. As long as you have Docker and Docker Compose installed.
We recommend Linux for production environments.
We recommend Linux for production environments.
Does Coomia offer on-premise or enterprise licensing?
Yes. For enterprise deployment and volume licensing, please contact
support@coomia.com.
2. Technical Support
If you encounter technical issues or installation errors, please contact us via the following channels:
- Email: support@coomia.com
- GitHub Issues: Open an issue
- Community Chat: Join our Discord
When reporting an issue, please include your:
- System environment (OS, Docker version, Python version)
- Configuration snippet (relevant
.envsections) - Full error logs if available
3. Feedback & License Management
We value your feedback and want to make it easy to manage your licenses and subscriptions.
- Feedback Form: Submit feedback online
- Email: support@coomia.com
-
Check your license key: Please look in your purchase confirmation email first.
If you didn't receive it or can't find it: Query License by Email -
Manage subscription (cancel, update payment, view orders):
The management link has been sent to your email with the purchase confirmation.
Please check your inbox (and spam folder). If you can't find it, use the License Query page to regenerate the link.